Virtual Receptionist - (Remote) at Smith.ai

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Smith.ai: Unleash Your Inner Virtual Receptionist Superstar (US & Mexico)!

Are you a communication whiz with a passion for providing exceptional customer service?

Smith.ai is searching for experienced, professional communicators to join their growing work-from-home team of Virtual Receptionists! In this exciting role, you'll be the friendly voice welcoming callers and providing vital phone support to a variety of businesses and professionals.

Why Smith.ai?

Industry-Leading Pay & Flexibility: Earn a competitive hourly wage ($11 - $16/hour) and enjoy the convenience of a remote schedule with predictable 2-5 hour blocks.
Growth & Development: Explore opportunities to expand your skills and join the Outreach Campaign team, specializing in outbound calls and customer interaction.
Supportive Work Environment: Become part of a collaborative and positive team culture that values its employees.
Benefits Package: US-based agents working 30+ hours qualify for healthcare benefits. Both US and Mexico-based agents are eligible for referral bonuses and team incentives.

Unleash Your Phone Powerhouse Skills

Become the welcoming voice that greets callers seeking information or assistance for various businesses.
Masterfully handle incoming calls, including taking messages, screening clients, scheduling appointments, collecting payments, and transferring calls.
Be a customer service champion – understand caller needs, provide accurate business information, and maintain a professional demeanor throughout every interaction.
Collaborate with the team and contribute to continuous improvement within the department.

Who You Are: A Communication Rockstar

A confident and clear communicator with exceptional verbal and written skills.
A detail-oriented individual with a knack for multitasking in a fast-paced environment.
A highly organized professional with a strong work ethic and a commitment to quality service.
Tech-savvy with a reliable internet connection, computer, and headset with microphone.
Bilingual fluency in English and Spanish is a plus (higher starting rate for US applicants).

Ready to Launch Your Rewarding Work-From-Home Career?

If you're a passionate communicator with a desire for flexibility and growth, Smith.ai wants to hear from you! Apply today and embark on a fulfilling journey as a Virtual Receptionist Superstar!